Lean Six Sigma Green Belt Practitioner
Programme Overview & Summary
Lean Six Sigma is a pragmatic approach that emphasises the importance of focusing on delivering what the customer wants by utilising the skills and knowledge of the employees. Improvement projects aim to reduce the cost of poor quality, increase process capability, minimise process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction.
Lean Six Sigma Green Belt Practitioner provides the skills necessary to successfully complete DMAIC projects, including basic knowledge of planning, team problem-solving methods and improvement strategies.
Style and Approach
The training combines lectures with interactive group exercises and hands-on work using examples related primarily to the services industry.
Please note: This course includes a refresher of the content encountered in the Yellow Belt course. It is therefore recommended that delegates who have attended the Yellow Belt course gain several months of practical experience before returning to complete this course.
Audience
This course is suitable for all levels of professionals, contract managers, project managers, and individuals involved in minimising the process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction.
Programme Structure
Through a series of workshops, delegates are exposed to a wide variety of situations to enable them to apply and practice their skills in minimising the process cycle time and remove waste to deliver what the customer wants, ultimately resulting in increased customer satisfaction.
Preparing for the workshop
None required.
Group Size
Prerequisite & Requirements
There are two anticipated entry points to this course:
Previous Yellow Belt training – the Green Belt course covers all of the material taught on the Yellow Belt course and serves as a refresher and then builds on the Yellow Belt knowledge.
It is recommended that those who have attended the Yellow Belt course should use the methodology in their work environment before attending the Green Belt course. It is suggested a minimum of three months should be between the Yellow Belt and Green Belt course.
No previous training - This course also fully caters for those wishing to go straight to Green Belt level. All of the material taught at the Yellow Belt level is included in the course.
Supporting Resources
Course Duration
5 Day
Course Cost
For all our course pricing please login at Course pricing. Please Note: Only employees with a Network Rail email address will be allowed access.
Learning delivery
Classroom based delivery. This course also uses a combination of discussion and interactive activities for content delivery.
Course Objectives
For delegates the main focus of this course is the application of Lean Six Sigma DMAIC methods to real life improvement projects within the delegate’s own organisation.
Accreditation
Lean Processes and Tools accreditation.
Course Progression
This is a stand alone course.
Course Syllabus/Topics
Delegates will go through this course topics:
Introduction:
- History of Lean Six Sigma
- Roles and responsibilities in Lean Six Sigma.
Define:
- Project Charter including Problem Definition and goals, Business Case
- Kano
- Voice of the Customer including critical task
- Quality (CTQ)
- Voice of the Process including SIPOC
- Lean Six Sigma and Project Management
- Project Selection
- Define Tollgate
Measure:
- Measurement Information Model
- Selecting the right metrics
- Sampling - basic concepts
- Yield and Defects - Process capability measures
- Developing a Process Baseline
- Measure Tollgate
Analyse:
- Process Value analysis - Value stream
- Mapping Root Cause Analysis - process
- Decomposition Cause and Effect Matrices
- Exploratory Data Analysis (EDA)
- Inferential Statistics for Root Cause Analysis (overview)
- Analyse Tollgate
Improve:
- Generating Solution Ideas - Brainstorming
- (Six Thinking Hats) Process Improvement strategies
- Lean Principles Selecting Solutions Risk
- Management Pilot Projects
- Improvement qualification (quantifying improvements)
- Improve Tollgate
Control:
- Sustaining improvement Statistical Process
- Control (SPC) Control charts
- Control Tollgate
On the last day of the course there will be an open-book exam. It is made up of multiple choice questions and takes a maximum of 90 minutes. The format will align with the type of course; Face-to-face will have a paper-based exam; virtual will have a WEBEX based exam.
To achieve full Green Belt Certification, delegates are required to pass the Green Belt exam - and complete an improvement project demonstrating a use of appropriate tools, project results and business benefits. Details of these requirements will be discussed during the course. QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to
the customer.
Course Learning Outcomes
On successful completion of this course, the delegate will be able to:
- Understand problem solving and process improvement methods
- Plan and manage a real Lean Six Sigma DMAIC project
- Identify the elements of Cost of Poor quality and waste in a process
- Structure a measurement system and identify the appropriate metrics to support quantitative process improvement efforts
- Understand root cause analysis and value analysis methods
- Understand Process Improvement strategies
- Communicate with key stakeholders and drive change in the organisation
- Use many of the common process improvement tools
How to apply
If you would like to attend this course or have any queries about your projects following the course, or wish to submit your project for accreditation, please goto our how to book webpage.
