Shifting the Tone
Programme Overview & Summary
This interactive workshop recognises that Shift Signal Managers have the responsibility of supervising Signallers on a shift without having received any formal “people skills” development. The purpose of the two-day event will be to utilise the skills that the SSM’s have acquired around supervising the signallers and will allow opportunities for self-reflection, honest open conversations, and debate in s safe space. As well as giving the skills knowledge and attitude required to have conversations with signallers that will “deliver a positive culture” in their Ops environment.
Style and Approach
A mixture of breakouts/groups, practicce , observation and action planning.
Audience
Shift Signal Managers
Programme Structure
Two Days
Preparing for the workshop
None required
Group Size
18 Participants
Programme Topics
Classroom modules
- The opportunity to practice & observe behaviour and to reflect as a group of SSM’s on the most effective way forward
- Practical links to relevant people management tools/techniques, skills practice sessions, and an exploration of a tribunal case study
- A safe environment to share your own thoughts and experiences
- An opportunity to listen, and to and share ideas with other SSM’s
- To add to your own supervisory “tool kit” by practicing other behavioural approaches.
Outcomes
Having attended this course, you will be able to:
- To define what people related skills and attributes are required to be a successful SSM
- Engage more confidently in conversations around behaviours
- Practice using a behavioural framework to have challenging conversations
- To understand the consequences of not appropriately supervising the Signaller’s behaviours throughout the shift
- Create a personal action plan.
How to apply
If you would like to attend this course or have any queries about your projects following the course, or wish to submit your project for accreditation, please goto our how to book webpage.
