Investigation Training For Managers - Employee Relations Management
Programme Overview & Summary
This course equips you with the skills and strategies to set up, run and report on a workplace investigation.
The course is suitable for managers who are investigating a wide range of disciplinary and grievance issues plus allegations of bullying, harassment and discrimination which, if upheld, may result in a formal warning or dismissal.
The course has been structured in a way that will guide you through the stages of the investigation process from initial planning, communicating and fact finding through to writing the investigation report and outcome letter.
In addition, the course has been designed to give you the chance to proctice and gain feedback on the key skills required for investigation interviews.
Style and Approach
The workshop comprises highly practical learning sessions with group activities and discussions.
There is a case study exercise which will be used to take you through the step-by-step process of carrying out an investigation.
Audience
This course is for managers who need to undertake workplace investigations. Following the training you will be expected to undertake several workplace investigations a year. You should discuss the course with your manager and secure their approval for your attendance and commitment.
Programme Structure
2 day workshop.
Preparing for the workshop
None required
Group Size
16 Participants
Programme Topics
Setting up and managing a workplace investigation:
- How to clarify the purpose of the investigation
- Network Rail Policy and Procedures of grievance and disciplinary investigations
- The importance of planning an investigation
- How to manage the investigation process.
Key skills, techniques and best practice for investigators:
- The role of the investigator
- How to gather information, collect statements, evidence, mitigation, etc
- Evaluating evidence and how to determine relevance
- Techniques to undertake an effective investigation interview, including active listening, questioning, interviewing, funnelling, summarising and note-taking.
Preparing the final investigation report:
- How to compile a well-structured final report which will withstand internal and external scrutiny
- The ‘Burchell Test’ of reasonableness and how to apply the civil standard of proof in a workplace investigation.
Outcomes
Having attended this course, you will be able to:
- Know how to set up and manage a thorough, fair and compassionate workplace investigation
- Possess a range of key skills, techniques and best practices to undertake an investigation
- Be able to prepare a well-structured investigation report that will withstand internal and external scrutiny.
How to apply
You should discuss the course with your manager and secure their approval for your attendance and commitment to the role (you will be expected to undertake several workplace investigations a year). You can then self-nominate via Oracle. If you would like to attend this course or have any queries about your projects following the course, or wish to submit your project for accreditation, please goto our how to book webpage.
