Core management series: Managing performance
Programme Overview & Summary
Managing performance is a key aspect of a line managers role and when done well improves motivation and helps people do their best work.
This workshop simplifies the topic of managing performance for anyone with line management responsibilities and increase their confidence to address underperformance.
The workshop introduces the key skills needed at each stage of the process using group exercises and scenarios and provides a simple overview and explanation of the Performance Improvement Process.
Managers will leave the workshop with a clearer understanding of what performance management involves, the skills they need and the processes they must follow.
Style and Approach
This one-day interactive workshop includes a variety of group activities, relevant scenarios, video, group work and action planning.
Core Management Programme Highlights
Audience
Line managers.
Programme Structure
One day.

Preparing for the workshop
None required.
Group Size
16 Participants
Programme Topics
Classroom and virtual modules
- What is Performance Management?
- What does performance consist of?
- What influences performance?
- The difference between can’t do and won’t do
- The key elements of Performance Management
- The importance of clear objectives
- PDP’s and developing others
- Getting the most out of 1-2-1’s
- The Performance Review process
- The Performance Improvement Process
- Improving performance using an easy to use model
- Setting performance expectations
- Completing a Performance Improvement Plan
- Where to find resources and support
Outcomes
Having attended this course, you will be able to:
- Define what performance management is and the benefits it brings when done well
- Describe the role the manager plays in enabling people to perform at their best from the day they join the team
- Explain the different elements involved in managing performance
- State the key skills needed to manage performance and practice applying these skills to a range of scenarios
- Outline the stages in the performance improvement process
- Identify where to find resources and other sources of support they may need in the workplace
How to apply
If you would like to attend this course or have any queries about your projects following the course, or wish to submit your project for accreditation, please goto our how to book webpage.
